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Delivery Policy

1. Introduction

At GesteLux, we are dedicated to ensuring that your journey with us is as exquisite and seamless as the luxury pieces we offer. Our delivery options are crafted to provide you with choices that align with your preferences, all while upholding the highest standards of service and compliance with the esteemed regulations.

2. Delivery Policy

At GesteLux, we believe delivery is part of the gesture.

Whether across a city or across the globe, every order is handled with care, intention, and a touch of ceremony.

GesteLux ships worldwide.

Each product description clearly states where your item ships from and where it can be delivered.

 

As we collaborate with trusted ateliers, brands, and local artisans across different cities, your order may be shipped directly from the creator to preserve the full authenticity and experience of each brand. If your order contains items from multiple cities or brands, they may ship separately.

 

Some pieces are ready to ship, while others are made to order.

Please refer to individual product descriptions for preparation timelines.

Estimated Shipping Times (After Preparation)

 

Because our creators operate from different regions, shipping times vary by location and courier.

Average estimated times:

• Local (same city): 0–2 business days

• Regional (within the country): 1–4 business days

• Continental / Nearby regions: 3–7 business days

• International: 5–14 business days

 

Exact costs and delivery estimates will be shown at checkout once your address and product origin are confirmed.

Delivery fees vary depending on the shipping country and brand origin.

All shipping costs are calculated automatically at checkout.

3. Customs & Duties

International orders may be subject to customs duties or import taxes, determined by the destination country. These fees may not be included in product prices and are payable by the recipient upon delivery.

4. Delivery Terms

Couriers will make up to two delivery attempts.

Please inspect your order upon arrival and contact our Concierge Team at concierge@gestelux.com if you notice any issues or discrepancies.

5. Legal Compliance

GesteLux operates in strict adherence to the laws and regulations of the United Arab Emirates, including those pertaining to e-commerce and consumer protection. Our delivery practices are designed to ensure compliance with all applicable legal requirements, providing you with peace of mind and confidence in our services.

6. Contact Information

Our Concierge Team is dedicated to assisting you with any inquiries or special requests regarding your delivery: email concierge@gestelux.com

 

At GesteLux, we are committed to delivering not just products, but an experience that resonates with the luxury and sophistication you deserve.

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